BNCTL goes live with Software Group’s Internet Banking Solution
10 Dec, 2020
The technology will help BNCTL increase the self-service capabilities offered to their customers, supporting the social distancing call during the pandemics. By enabling easy, convenient, and secure 24/7 access to banking services, the new Internet Banking channel will significantly enhance the customer experience and will further improve branch productivity by reducing front-desk customer operations.
BNCTL organized a formal event to celebrate the go-live, with speeches by the Finance minister and the Governor of the country and a live band performance.
About BNCTL
Established in 2011, BNCTL is wholly owned by the State of Timor-Leste and the only Timor-Leste’s bank to the date. The bank now has 13 branches in 13 municipalities, including 7 units in Dili, the capital of Timor-Leste, 27 ATMs, more than 30 POSs, and 13 mobile banking vans enabling BNCTL to bring banking services to people living in the most rural and remote areas of Timor-Leste. BNCTL enjoys rapid and significant growth in its business and operations since its inception in 2011. BNCTL has been continuously progressing towards a fully operating commercial bank as a full-fledged financial institution by catering its services to all categories of customers, including small businesses, individuals, and microfinance customers. Advancements in technology and communications have enabled BNCTL to digitalized its services in the most effective, efficient, and secure ways.